Contact Us

The CSGA national office is located in Ottawa, Canada’s capital.

Canadian Seed Growers’ Association
21 Florence St, Ottawa, Ontario, Canada  K2P 0W6
Tel: (613) 236-0497  Email: support@seedgrowers.ca

CSGA’s secure SeedCert platform allows seed growers a live view of their accounts. If you are contacting us to update the status of your seed crop certification or your account balance, you can obtain that information through SeedCert. If you are a new user and need a CSGA account to make an application, please click here.

Questions

For prompt replies to your questions, please have your CSGA account number ready and contact the following departments by email or phone at (613) 236-0497, then the extension.

• Accounting and Finance, Ext. 8807
• Client Support, including help with applications, to make a payment, technical support and general assistance, Ext. 8803
• Seed Crop Certification inquiries, including help with seed crop production standards, Ext. 8806
• Membership and account changes Ext. 8804 
• Communications, Education and Media, Ext. 229
• Inquiries from Authorized Seed Crop Inspection Services (ASCIS), Ext. 8806 

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National Office Staff

Caroline Lafontaine
Interim Executive Director and Chief Operating Officer (COO)
Tel: (613) 236-0497 Ext. 225

Caroline serves as Interim Executive Director, manages the daily operations of the Association, implements business strategies and procedures, and oversees the programs and services that support members and stakeholders. She provides leadership to the Board of Directors, regional provincial Branches, and staff while helping shape policies to advance the Association. 

Pam Coles
Managing Director, Finance and Administration
Tel: (613) 236-0497 Ext. 222

Pam oversees CSGA’s accounting, finance and human resource management systems. She reports directly to the Executive Director.

Mike Scheffel
Managing Director, Policy and Standards
Tel: (613) 236-0497 Ext. 223
Cell: (613) 327-8274

Mike is responsible for CSGA’s standards development and maintenance process which ensures that Canada’s seed and seed crop certification requirements are science-based, fit for purpose, transparent, accessible, consensus-based and include multi-stakeholder participation. Reporting to the Chief Operating Officer, Mike represents CSGA on seed regulation and other policy and standards matters nationally and internationally.

Gail Harris
Standards Manager
Tel: (613) 236-0497 Ext. 227

Gail assists in the development of new standards and related policies and programs. She maintains the Canadian Regulations and Procedures for Pedigreed Seed Crop Production (Circular 6). Reporting to the Managing Director, Policy and Standards, Gail also provides support to the Manager, Certification.

Brianna Chouinard
Certification Manager
Tel: (613) 236-0497 Ext. 230

Brianna manages the certification department and all aspects of seed crop certification. She conducts seed crop certification appraisals and assists in the development of standards and CSGA policy and programs. Brianna reports to the Chief Operating Officer and provides support to the Managing Director, Policy and Standards. 

Emmanuel Fondi
Policy and Certification Officer
Tel: (613) 236-0497 Ext. 226

Emmanuel conducts seed crop certification appraisals and assists in the development of CSGA policies and programs. He reports to the Manager, Certification. 

Jackie Pridham
Programs and Certification Officer
Tel: (613) 236-0497 Ext. 234

Jackie conducts seed crop certification appraisals and assists in the development of CSGA programs. She reports to the Certification Manager. 

Alex Bouma
Certification Officer
Tel: (613) 236-0497 Ext. 224

Alex conducts seed crop certification appraisals and reports to the Certification Manager.

Tania Calverley
Communications and Engagement Manager
Tel: (613) 236-0497 Ext. 229

Tania is responsible for executing CSGA’s communications and member engagement strategies and reports to the Chief Operating Officer.

Nick Fraser
Technology Manager
Tel: (613) 236-0497 Ext. 282
Nick manages CSGA’s technology, digital strategies, tools, and initiatives. He reports to the Chief Operating Officer.

Dragan Erak
Business Systems Developer
Tel: (613) 236-0497, ext. 241

Reporting to the Technology Manager, Dragan is responsible for helping develop and implement CSGA’s back-end IT systems and programs.

Melanie Farah-Roy
Manager, Client Services
(613) 236-0497

Melanie leads the client support department and reports to the Chief Operating Officer.

Meagan Leblanc-Montreuil
Client Support Officer
Tel: (613) 236-0497 ext. 238

Meagan provides client support services and reports directly to the Manager, Client Services.

Randy Preater
Special Advisor

Randy advises the Association on a number of issues, and reports to the Executive Director.