The CSGA crop certification Operations group completed their fifth annual audit for ISO 9001 registration in July 2013. Since 2008 these ISO registration audits have annually verified that the CSGA commitment to consistent, documented quality control meets international standards.
ISO refers to the International Organization for Standardization, which is headquartered in Geneva, Switzerland, and has hundreds of quality control process standards which are used for all kinds of manufacturing and service applications. The CSGA Operations’ ISO registration is under the 9000 series which focuses on oversight of the process elements by which a product is manufactured or a service is delivered. With expanding globalization, many manufacturers and processors have proven that the ISO framework for quality control through process oversight much more effective and efficient than extensive testing of end product. This has been especially evident for end products with requirements that involve timely or expensive verification testing.
For CSGA, the end product is a seed crop certificate that provides varietal identity and purity assurance. Direct benefits of ISO registration for CSGA Operations are the annual, third-party audit reports which verify performance and identify opportunities for improvement the crop certification quality management system. This supports the CSGA objectives for customer satisfaction, reduction in errors and delays, cost effectiveness, benchmarking, increased productivity and continuous improvement.