Caroline Lafontaine

January 1, 2024

Chief Operating Officer (COO)
Tel: (613) 236-0497 Ext. 225

Caroline manages the daily operations of the Association, implements business strategies and procedures, and oversees the programs and services that support members and stakeholders. She provides leadership to the Board of Directors, regional provincial Branches, and staff while helping shape policies to advance the Association. Caroline reports to the Executive Director.