ISO refers to the International Organization for Standardization, which is headquartered in Geneva, Switzerland, and has hundreds of quality control process standards which are used for all kinds of manufacturing and service applications. The CSGA Operations’ ISO registration is under the 9000 series which focuses on oversight of the process elements by which a product is manufactured or a service is delivered. With expanding globalization, many manufacturers and processors have proven that the ISO framework for quality control through process oversight much more effective and efficient than extensive testing of end product. This has been especially evident for end products with requirements that involve timely or expensive verification testing.
Since 2008, ISO audits have been conducted annually at the CSGA, exhibiting our commitment to consistent, documented quality control measures that meet international standards. In late March of 2018, the CSGA transitioned from ISO 9001:2008 to ISO 9001:2015. For the CSGA, this quality management system results in a seed crop certification system that provides varietal identity and purity assurance. A direct benefit of the ISO registration for CSGA Operations include the annual, third-party audit reports which verify performance and identify opportunities for improvement of the crop certification quality management system. This supports the CSGA objectives for customer satisfaction, reduction in errors and delays, cost effectiveness, benchmarking, increased productivity and continuous improvement.